Privacy Policy

Our commitment to protecting your privacy and personal data

2025/01/17

Introduction

Welcome to GLM Image's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI image generation services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and contact details you provide when registering or contacting us.
  • Usage Data: Information about how you interact with our website, including pages visited, features used, and time spent.
  • Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
  • Generated Content: Images you generate using our AI service, along with the prompts and parameters used.
  • Payment Information: Billing details processed securely through our payment provider (Stripe).

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our AI image generation services
  • To process your payments and manage your subscription
  • To track your credit balance and usage
  • To notify you about changes to our services
  • To provide customer support
  • To improve our AI models and services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To send you newsletters and updates (if you've subscribed)

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your payment information is processed securely through Stripe and we never store your credit card details.

Your Generated Images

  • Images you generate are stored in our system for your convenience
  • You can view, download, and delete your generated images at any time
  • We may use anonymized data from image generation to improve our AI models
  • You retain all rights to the images you generate

Third-Party Services

We use the following third-party services:

  • Stripe: For payment processing
  • Supabase: For database hosting
  • GLM AI: For AI image generation
  • Analytics Services: To understand how our service is used

These services have their own privacy policies and we encourage you to review them.

Cookies

We use cookies to maintain your session and improve your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Delete your account at any time

Data Retention

  • Account information is retained while your account is active
  • Generated images are retained until you delete them
  • Deleted data is permanently removed within 30 days

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date at the top.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Last updated: January 17, 2025