Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of GLM Image's website and AI image generation services. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Description of Service

GLM Image provides AI-powered image generation services, including:

• Text-to-image generation
• Image-to-image transformation
• Credit-based usage system
• Image history and management
• Subscription plans and one-time purchases

User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You must be at least 13 years old to use our services
• You are responsible for maintaining the security of your account
• You are responsible for all activities that occur under your account

Account Security

• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• We are not liable for any loss or damage from your failure to maintain account security

Credits and Payments

Credit System

• Our services use a credit-based system
• 1 credit = 1 image generation
• Credits expire according to the terms of your plan
• Unused credits are non-refundable

Subscription Plans

• Free Plan: Limited credits per month
• Pro Plan: Monthly or yearly subscription with recurring credits
• Lifetime Plan: One-time payment with monthly credits forever

Payments

• All payments are processed securely through Stripe
• Subscription fees are charged automatically on a recurring basis
• You can cancel your subscription at any time
• Refunds are provided according to our refund policy

Refund Policy

• Free trial: No refunds for free credits
• Subscriptions: Refunds available within 7 days of initial purchase
• Credit packages: No refunds after credits are used
• Lifetime plan: Refunds available within 14 days if less than 100 credits used

Use of Services

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Generate illegal, harmful, or offensive content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Use our services to harass, abuse, or harm others
• Attempt to gain unauthorized access to our systems
• Use automated tools to abuse our services
• Resell or redistribute our services without permission

Content Guidelines

You may not generate images that contain:

• Illegal content or activities
• Child exploitation material
• Extreme violence or gore
• Hate speech or discrimination
• Non-consensual intimate images
• Misleading deepfakes of real people
• Spam or malicious content

Intellectual Property

Your Content

• You retain all rights to the prompts you create
• You own the images you generate using our service
• You grant us a license to store and process your content to provide our services
• You are responsible for ensuring your use of generated images complies with applicable laws

Our Content

• Our website, services, and technology are protected by intellectual property laws
• You may not copy, modify, or distribute our technology without permission
• Our brand name, logo, and trademarks are our property

Generated Images

• Images generated using GLM Image can be used for commercial purposes
• You are responsible for ensuring your use complies with applicable laws
• We do not claim ownership of your generated images
• We may use anonymized data to improve our AI models

Service Availability

Uptime

• We strive to provide reliable service but do not guarantee 100% uptime
• We may perform maintenance that temporarily interrupts service
• We are not liable for service interruptions or data loss

Changes to Service

• We may modify, suspend, or discontinue any part of our services at any time
• We will provide reasonable notice of significant changes
• Continued use of our services after changes constitutes acceptance

Limitation of Liability

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months
• We are not responsible for content generated by users

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of others
• Content you generate using our services

Termination

By You

• You may delete your account at any time through your settings
• Deletion is permanent and cannot be undone
• Unused credits are forfeited upon account deletion

By Us

We may suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent activity
• You abuse our services
• Required by law

Dispute Resolution

Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration, except where prohibited by law.

Changes to Terms

We reserve the right to modify these Terms at any time. We will:

• Post updated Terms on this page
• Update the "Last Updated" date
• Notify users of material changes via email
• Continued use after changes constitutes acceptance

Contact Us

If you have any questions about these Terms, please contact us.

Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GLM Image.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our consent. We may assign these Terms without restriction.

Last updated: January 17, 2025